HOME 2018-03-16T15:28:59+00:00

Dear Fraud Support and Recovery Group Members,

As you are now aware, the Financial and Cyber Crime Group has had to suspend the support group for the past few months. Regrettably, we now inform you we will be closing the Support Group indefinitely.

We did not make this decision lightly however the continuation of the Group in its current format was not sustainable. We considered a number of other alternatives to no avail.

Since the group’s inception in 2007, and largely thanks to you and many of the members who confidently spoke to media and at conference, the public now have a greater understanding of the nature of this type of crime. Due to this there are now more services available than ever before to assist people who have been affected like you. These services have expanded to not only cover mental health services but incorporate financial guidance, identity and cyber security response and cyber first aid.

Some of these services include, but are not limited to:
Lifeline – 131114
Uniting Care – (02) 6249 6717
Relationships Australian – 1300 364 277
iDcare www.idcare.org – 1300 432 273

Over the past few years, the reporting of scams and online fraud has become easier with the implementation of the Australian Cybercrime Online Reporting Network (ACORN) site. This has enabled law enforcement to gauge how extensive this type of crime is across Australia and to respond in a more timely and efficient manner, particularly in Queensland. This has also assisted in building the foundations for the above-mentioned support services.

Although the meetings will no longer be taking place, please remember to keep up to date with circulating scams via SCAMWATCH and the QPS MyPolice Blog – R U In Control?

I would like to take this opportunity to bring to your attention some information that has just been released. This will affect you if you sent money through Western Union when you were involved in a scam. Please read the below and visit the Scamwatch website for further information.

Victims scammed via Western Union may get refund

The Financial and Cyber Crime Group want all Queenslanders that have been affected and or have been a victim of a Western Union scam since 2004 to please take the time to read to below link or visit the www.scamwatchwatch.gov.au before the 31 May 2018.


We would like to take this opportunity to say thank you to all who participated in this group. You should all be proud that you made a difference not only in each other’s lives, but also in the lives of those who will follow you. From the information that you shared during these meetings and with our guest speakers, services were improved and information was gained which enabled the public of Australia to become resilient and also ensured the establishment of the now existing support services.

Should you wish to remain in contact with the other members of the group, kindly reply to this email and your email address will be listed and forwarded to all members.

Take care,

The Fraud Prevention Team