What to do if you have become a victim of cyber-crime.
(1) Report the matter through the Australian Cybercrime Online Reporting Network (ACORN)
What is the ACORN?
Cybercrime is an issue which affects many Australians. As Australia’s reliance on technology grows, the cost and incidence of cybercrime is expected to increase.
The Australian Cybercrime Online Reporting Network (ACORN) is a national policing initiative of the Commonwealth, State and Territory governments. It is a national online system that allows the public to securely report instances of cybercrime. It will also provide advice to help people recognise and avoid common types of cybercrime.
The ACORN is a key initiative under the National Plan to Combat Cybercrime, which sets out how Australian agencies are working together to make Australia a harder target for cybercriminals. The ACORN has been designed to make it easier to report cybercrime and help develop a better understanding of the cybercrime affecting Australians. By understanding the enablers of cybercrime, we can make it harder and less rewarding to commit cybercrime.
After submitting your report, you will not receive any further correspondence on behalf of the ACORN. If further information is required, the police agency investigating your report will contact you.
The ACORN will never contact you by phone. If anyone calls you claiming to be from the ACORN, please hang up and call your local police station (not a number provided by the caller).
Neither the ACORN or the police will request that you provide them with remote access to your computer, that you make electronic funds transfers to a third party, or download software.
(2) Should you feel that your identiy has been compromised as a result of the cybercrime, contact iDcare to
receive free, anonymous support.
Phone: 1300 432 273
IDCARE is Australia and New Zealand’s national identity & cyber support service. We are staffed with specialist Identity Security Counsellors and Identity Security Analysts. These staff provide professional, free and anonymous support to members of the community who believe their personal information has been put at risk in any way (online or physical). We’ve helped thousands of Australians and New Zealanders reduce the harm they experience from the compromise and misuse of their identity information by providing effective response and mitigation pathways tailored to each person’s circumstance.